---
description: Busca información actualizada sobre Freshdesk Omni. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Freshdesk Omni con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshdesk Omni: precios, funciones y opiniones | GetApp España 2026
---

Breadcrumb: [Inicio](/) > [Software de atención al cliente](/directory/231/customer-service/software) > [Freshdesk Omni](/software/2069229/freshworks-customer-service-suite) > [Alternativas a Freshdesk Omni](https://www.getapp.es/alternatives/2069229/freshworks-customer-service-suite)

# Alternativas a Freshdesk Omni

Canonical: https://www.getapp.es/alternatives/2069229/freshworks-customer-service-suite

> Explorar las mejores alternativas a Freshdesk Omni. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Freshdesk** — 4.5/5 (3409 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
   - [Ver perfil](https://www.getapp.es/software/10317/freshdesk)
   - [Comparar con Freshdesk Omni](https://www.getapp.es/compare/10317/2069229/freshdesk/vs/freshworks-customer-service-suite)
2. **Zoho Desk** — 4.5/5 (2211 reviews) — El primer software Helpdesk a tono con el contexto de la industria
   - [Ver perfil](https://www.getapp.es/software/10036/zoho-desk)
   - [Comparar con Freshdesk Omni](https://www.getapp.es/compare/10036/2069229/zoho-desk/vs/freshworks-customer-service-suite)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.es/software/91301/liveagent)
   - [Comparar con Freshdesk Omni](https://www.getapp.es/compare/91301/2069229/liveagent/vs/freshworks-customer-service-suite)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — Software de atención al cliente en la nube
   - [Ver perfil](https://www.getapp.es/software/9448/zendesk)
   - [Comparar con Freshdesk Omni](https://www.getapp.es/compare/9448/2069229/zendesk/vs/freshworks-customer-service-suite)
5. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
   - [Ver perfil](https://www.getapp.es/software/105081/tidio-chat)
   - [Comparar con Freshdesk Omni](https://www.getapp.es/compare/105081/2069229/tidio-chat/vs/freshworks-customer-service-suite)
6. **Intercom** — 4.5/5 (1131 reviews) — Plataforma de mensajería al cliente para ventas, marketing y asistencia
   - [Ver perfil](https://www.getapp.es/software/91379/intercom)
   - [Comparar con Freshdesk Omni](https://www.getapp.es/compare/91379/2069229/intercom/vs/freshworks-customer-service-suite)
7. **Wati** — 4.6/5 (202 reviews) — Plataforma de IA conversacional
   - [Ver perfil](https://www.getapp.es/software/2068239/wati)
   - [Comparar con Freshdesk Omni](https://www.getapp.es/compare/2068239/2069229/wati/vs/freshworks-customer-service-suite)
8. **Yonyx** — 4.7/5 (256 reviews) — Guías interactivas basadas en árboles de decisiones para atención al cliente.
   - [Ver perfil](https://www.getapp.es/software/91207/agi-self-service)
   - [Comparar con Freshdesk Omni](https://www.getapp.es/compare/91207/2069229/agi-self-service/vs/freshworks-customer-service-suite)
9. **Supportbench** — 4.9/5 (116 reviews) — Sistema de tickets de asistencia al cliente y técnica todo en uno
   - [Ver perfil](https://www.getapp.es/software/105673/supportbench)
   - [Comparar con Freshdesk Omni](https://www.getapp.es/compare/105673/2069229/supportbench/vs/freshworks-customer-service-suite)
10. **Gladly** — 4.8/5 (139 reviews) — Gladly es una plataforma de atención al cliente basada en la nube.
    - [Ver perfil](https://www.getapp.es/software/106673/gladly)
    - [Comparar con Freshdesk Omni](https://www.getapp.es/compare/106673/2069229/gladly/vs/freshworks-customer-service-suite)
11. **Hiver** — 4.7/5 (146 reviews) — Gestiona la asistencia al cliente y los clientes potenciales desde Gmail.
    - [Ver perfil](https://www.getapp.es/software/20502/hiver)
    - [Comparar con Freshdesk Omni](https://www.getapp.es/compare/20502/2069229/hiver/vs/freshworks-customer-service-suite)
12. **TeamSupport** — 4.5/5 (848 reviews) — Software de asistencia al cliente B2B
    - [Ver perfil](https://www.getapp.es/software/8670/teamsupport)
    - [Comparar con Freshdesk Omni](https://www.getapp.es/compare/8670/2069229/teamsupport/vs/freshworks-customer-service-suite)
13. **Kustomer** — 4.6/5 (79 reviews) — CRM inteligente para atención al cliente
    - [Ver perfil](https://www.getapp.es/software/109551/kustomer)
    - [Comparar con Freshdesk Omni](https://www.getapp.es/compare/109551/2069229/kustomer/vs/freshworks-customer-service-suite)
14. **Help Scout** — 4.6/5 (225 reviews) — Help desk basado en web y diseñado para mejorar la experiencia del cliente.
    - [Ver perfil](https://www.getapp.es/software/90462/help-scout)
    - [Comparar con Freshdesk Omni](https://www.getapp.es/compare/90462/2069229/help-scout/vs/freshworks-customer-service-suite)
15. **Birdeye** — 4.7/5 (702 reviews) — Gestión de reputación online
    - [Ver perfil](https://www.getapp.es/software/112535/birdeye)
    - [Comparar con Freshdesk Omni](https://www.getapp.es/compare/112535/2069229/birdeye/vs/freshworks-customer-service-suite)
16. **UJET** — 4.6/5 (140 reviews) — Plataforma de interacción con el cliente y asistencia con integración de CRM
    - [Ver perfil](https://www.getapp.es/software/110527/ujet)
    - [Comparar con Freshdesk Omni](https://www.getapp.es/compare/110527/2069229/ujet/vs/freshworks-customer-service-suite)
17. **Freshchat** — 4.1/5 (115 reviews) — Software de chat en vivo de mensajería moderno
    - [Ver perfil](https://www.getapp.es/software/106095/freshchat)
    - [Comparar con Freshdesk Omni](https://www.getapp.es/compare/106095/2069229/freshchat/vs/freshworks-customer-service-suite)
18. **Issuetrak** — 4.6/5 (205 reviews) — Software de seguimiento de problemas para help desk y atención al cliente.
    - [Ver perfil](https://www.getapp.es/software/101433/issuetrak)
    - [Comparar con Freshdesk Omni](https://www.getapp.es/compare/101433/2069229/issuetrak/vs/freshworks-customer-service-suite)
19. **Front** — 4.5/5 (286 reviews) — Software de gestión de correo electrónico y bandeja de entrada compartida para equipos
    - [Ver perfil](https://www.getapp.es/software/102177/front)
    - [Comparar con Freshdesk Omni](https://www.getapp.es/compare/102177/2069229/front/vs/freshworks-customer-service-suite)
20. **Kayako** — 4.0/5 (174 reviews) — Plataforma unificada de atención al cliente
    - [Ver perfil](https://www.getapp.es/software/8789/kayako)
    - [Comparar con Freshdesk Omni](https://www.getapp.es/compare/8789/2069229/kayako/vs/freshworks-customer-service-suite)

## Categorías relacionadas

- [Software de atención al cliente](https://www.getapp.es/directory/231/customer-service/software)
- [Software de gestión de experiencia del cliente](https://www.getapp.es/directory/601/customer-experience/software)
- [Plataformas de IA conversacional](https://www.getapp.es/directory/1647/conversational-ai-platform/software)
- [Software de soporte al cliente](https://www.getapp.es/directory/562/customer-support/software)
- [Software de compromiso del cliente](https://www.getapp.es/directory/650/customer-engagement/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.es/alternatives/2069229/freshworks-customer-service-suite)
- [Ver el perfil del producto](https://www.getapp.es/software/2069229/freshworks-customer-service-suite)

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| en-AE | <https://www.getapp.ae/alternatives/2069229/freshworks-customer-service-suite> |
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