---
description: Busca información actualizada sobre Zendesk QA. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Zendesk QA con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zendesk QA: precios, funciones y opiniones | GetApp España 2026
---

Breadcrumb: [Inicio](/) > [Software de atención al cliente](/directory/231/customer-service/software) > [Zendesk QA](/software/2047802/klaus) > [Alternativas a Zendesk QA](https://www.getapp.es/alternatives/2047802/klaus)

# Alternativas a Zendesk QA

Canonical: https://www.getapp.es/alternatives/2047802/klaus

> Explorar las mejores alternativas a Zendesk QA. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Playvox** — 4.8/5 (109 reviews) — Software de garantía de calidad para equipos de atención al cliente.
   - [Ver perfil](https://www.getapp.es/software/108425/playvox)
   - [Comparar con Zendesk QA](https://www.getapp.es/compare/108425/2047802/playvox/vs/klaus)
2. **NiCE CXone** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube.
   - [Ver perfil](https://www.getapp.es/software/8391/incontact-call-center-software)
   - [Comparar con Zendesk QA](https://www.getapp.es/compare/8391/2047802/incontact-call-center-software/vs/klaus)
3. **Five9** — 4.2/5 (484 reviews) — Software de centro de atención telefónica y contacto en la nube
   - [Ver perfil](https://www.getapp.es/software/91276/five9)
   - [Comparar con Zendesk QA](https://www.getapp.es/compare/91276/2047802/five9/vs/klaus)
4. **Genesys Cloud CX** — 4.3/5 (268 reviews) — La solución “todo en uno” para contact centers en la nube Conecte el teléfono, el correo electrónico, el chat y las redes sociales a través de una herramienta fácil de usar.
   - [Ver perfil](https://www.getapp.es/software/104597/genesys-cloud)
   - [Comparar con Zendesk QA](https://www.getapp.es/compare/104597/2047802/genesys-cloud/vs/klaus)
5. **LiveAgent** — 4.7/5 (1787 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.es/software/91301/liveagent)
   - [Comparar con Zendesk QA](https://www.getapp.es/compare/91301/2047802/liveagent/vs/klaus)
6. **Insightful** — 4.8/5 (250 reviews) — Software de supervisión de empleados y aplicación de seguimiento temporal
   - [Ver perfil](https://www.getapp.es/software/101651/workpuls)
   - [Comparar con Zendesk QA](https://www.getapp.es/compare/101651/2047802/workpuls/vs/klaus)
7. **Squaretalk** — 4.8/5 (114 reviews) — La solución Deskforce aumenta el rendimiento de los agentes.
   - [Ver perfil](https://www.getapp.es/software/106691/squaretalk-matrix)
   - [Comparar con Zendesk QA](https://www.getapp.es/compare/106691/2047802/squaretalk-matrix/vs/klaus)
8. **Zoho Desk** — 4.5/5 (2215 reviews) — El primer software Helpdesk a tono con el contexto de la industria
   - [Ver perfil](https://www.getapp.es/software/10036/zoho-desk)
   - [Comparar con Zendesk QA](https://www.getapp.es/compare/10036/2047802/zoho-desk/vs/klaus)
9. **Talkdesk** — 4.5/5 (733 reviews) — El software líder mundial de centro de contacto basado en la nube.
   - [Ver perfil](https://www.getapp.es/software/100659/talkdesk)
   - [Comparar con Zendesk QA](https://www.getapp.es/compare/100659/2047802/talkdesk/vs/klaus)
10. **XM for Customer Experience** — 4.6/5 (255 reviews) — Plataforma de CXM basada en la nube
    - [Ver perfil](https://www.getapp.es/software/130147/customer-frontlines)
    - [Comparar con Zendesk QA](https://www.getapp.es/compare/130147/2047802/customer-frontlines/vs/klaus)
11. **ScorebuddyCX** — 4.5/5 (43 reviews) — QA Software para puntuación (llamadas/correo electrónico/chat/social)
    - [Ver perfil](https://www.getapp.es/software/91775/scorebuddy)
    - [Comparar con Zendesk QA](https://www.getapp.es/compare/91775/2047802/scorebuddy/vs/klaus)
12. **Call Center Studio** — 4.5/5 (47 reviews) — Software de gestión de centros de atención telefónica basado en la nube
    - [Ver perfil](https://www.getapp.es/software/2037283/call-center-studio)
    - [Comparar con Zendesk QA](https://www.getapp.es/compare/2037283/2047802/call-center-studio/vs/klaus)
13. **CloudTalk** — 4.4/5 (269 reviews) — Software de centro de atención telefónica basado en la nube para equipos de ventas y asistencia
    - [Ver perfil](https://www.getapp.es/software/114835/cloudtalk)
    - [Comparar con Zendesk QA](https://www.getapp.es/compare/114835/2047802/cloudtalk/vs/klaus)
14. **CallAI** — 4.7/5 (7 reviews) — Plataforma de análisis de llamadas basada en IA
    - [Ver perfil](https://www.getapp.es/software/2068364/callai)
    - [Comparar con Zendesk QA](https://www.getapp.es/compare/2047802/2068364/klaus/vs/callai)
15. **Nextiva** — 4.6/5 (919 reviews) — Simplificar la comunicación empresarial
    - [Ver perfil](https://www.getapp.es/software/91289/nextiva)
    - [Comparar con Zendesk QA](https://www.getapp.es/compare/91289/2047802/nextiva/vs/klaus)
16. **inconnect** — 3.9/5 (19 reviews) — Haz contacto. Haz negocios.
    - [Ver perfil](https://www.getapp.es/software/2057354/inconcert-omnichannel-contact-center)
    - [Comparar con Zendesk QA](https://www.getapp.es/compare/2047802/2057354/klaus/vs/inconcert-omnichannel-contact-center)
17. **Balto** — 4.3/5 (11 reviews) — Capacitación para representantes de ventas y atención al cliente de centros de atención telefónica
    - [Ver perfil](https://www.getapp.es/software/115567/balto)
    - [Comparar con Zendesk QA](https://www.getapp.es/compare/115567/2047802/balto/vs/klaus)
18. **Medallia Agent Connect** — 4.9/5 (18 reviews) — Comentarios de clientes, coaching y preguntas y respuestas para asistencia al cliente
    - [Ver perfil](https://www.getapp.es/software/2036983/stella-connect)
    - [Comparar con Zendesk QA](https://www.getapp.es/compare/2036983/2047802/stella-connect/vs/klaus)
19. **Omni-Channel Customer Quality Assurance** (0 reviews) — Asegura la calidad al 100 % de la participación del cliente
    - [Ver perfil](https://www.getapp.es/software/2080524/audire-ai)
    - [Comparar con Zendesk QA](https://www.getapp.es/compare/2047802/2080524/klaus/vs/audire-ai)
20. **Sprinklr** — 4.3/5 (91 reviews) — Gestión de redes sociales, analíticas sociales y planificación de estrategia
    - [Ver perfil](https://www.getapp.es/software/100180/sprinklr)
    - [Comparar con Zendesk QA](https://www.getapp.es/compare/100180/2047802/sprinklr/vs/klaus)

## Categorías relacionadas

- [Software de atención al cliente](https://www.getapp.es/directory/231/customer-service/software)
- [Software para el control de calidad de centros de contacto](https://www.getapp.es/directory/3834/contact-center-quality-assurance/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.es/alternatives/2047802/klaus)
- [Ver el perfil del producto](https://www.getapp.es/software/2047802/klaus)

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